Privacy Policy — 7kkk

1. Information We Collect

When you use the 7kkk platform at 7kkk.bio, we collect certain categories of personal information in order to operate your account, process transactions, verify your identity, and deliver a safe and fair gaming environment. We collect data through several means: directly from you when you register and interact with the platform, automatically through technical systems when you browse the site, and occasionally from trusted third-party verification partners.

Information You Provide Directly

When you create a 7kkk account or interact with our support team, you provide us with personal information that may include:

• Full legal name, date of birth, and gender
• Email address and mobile phone number
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postal code
• Government-issued identity documents such as your National Identity Card (NID) or passport number, submitted for age and identity verification purposes
• Payment method details, including bKash wallet numbers, Nagad account references, Rocket mobile banking identifiers, bank account numbers for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank, and masked card data for Visa and Mastercard transactions
• Username and password (stored in hashed, non-reversible format)
• Communications you send to our support team, including chat transcripts and email correspondence

Information Collected Automatically

When you visit or use the 7kkk platform, our systems automatically record certain technical and behavioural data, including:

• IP address and approximate geographic location derived from that IP
• Device type, operating system, browser type, and version
• Pages visited, features used, time spent on each section, and navigation paths within the platform
• Session start and end times, expressed in Bangladesh Standard Time (BST, UTC+6)
• Game activity records, including wager amounts, game outcomes, and transaction timestamps
• Cookie identifiers and similar tracking data (see Section 4 for full details)

Information from Third Parties

In certain circumstances, 7kkk may receive personal data about you from trusted third-party sources, including identity verification agencies used to confirm your age and identity, payment processing partners who facilitate bKash, Nagad, Rocket, Upay, and bank transfer transactions, and fraud-detection services that help us identify suspicious account activity. All third parties we work with are contractually required to handle your data responsibly and in line with applicable data protection standards.

2. How We Use Your Data

7kkk uses the personal data we collect for specific, clearly defined purposes. We do not use your data for any purpose beyond what is described in this Privacy Policy without first obtaining your explicit consent. The table below summarises the primary purposes for which we process your data and the lawful basis for doing so.

Marketing Communications

Where you have opted in to receive promotional communications from 7kkk, we may contact you by email or SMS to inform you about new games, deposit bonuses, free bet offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and T20 World Cup seasons. You may withdraw your marketing consent at any time by contacting our support team or using the unsubscribe mechanism included in any marketing email we send. Withdrawal of marketing consent does not affect the lawfulness of processing that took place before you withdrew consent.

3. Data Sharing & Disclosure

7kkk does not sell, rent, or trade your personal data with any third party for their own commercial purposes. We share your data only in the limited, specific circumstances described below, and only to the extent strictly necessary for the relevant purpose.

Service Providers and Operational Partners

We share personal data with carefully selected third-party service providers who assist us in operating the 7kkk platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, and banking institutions), identity verification and KYC service providers, cloud hosting and infrastructure providers, customer support technology platforms, and fraud-detection and risk-assessment services. All such providers are bound by data processing agreements that require them to process your data only on our instructions, to maintain appropriate security measures, and not to use your data for their own independent purposes.

Game Software Providers

The games available on the 7kkk platform are supplied by third-party game studios and software providers, which may include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may process limited technical data — such as session tokens, game outcome data, and device identifiers — to deliver their games and ensure fair play. They do not receive your full identity or payment details.

Legal and Regulatory Disclosure

We may disclose personal data to law enforcement agencies, regulators, courts, or other government authorities where we are legally required to do so, or where we reasonably believe that disclosure is necessary to prevent fraud, money laundering, or other criminal activity, to enforce our Terms & Conditions, or to protect the rights, property, or safety of 7kkk, its users, or the public.

4. Cookies & Tracking Technologies

The 7kkk platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised user experience. A cookie is a small text file placed on your device by our web server when you visit the platform. Cookies allow the platform to recognise your browser on subsequent visits and to remember certain preferences and session information.

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as account login sessions, page navigation, and access to secure areas of the site. The platform cannot function properly without these cookies, and they cannot be disabled.
• Functional Cookies: These cookies remember your preferences and settings, such as your chosen language, display preferences, and whether you have previously accepted certain notices. They improve your experience but are not essential to platform operation.
• Analytics Cookies: We use anonymised analytics data to understand how users navigate the platform, which features are most used, and where technical issues occur. This data is processed in aggregated, non-identifiable form and is used solely to improve the platform.
• Security Cookies: These cookies assist in detecting and preventing fraudulent activity, such as credential-stuffing attacks, and help enforce session timeout policies to protect your account when you are inactive.

Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies, to alert you when a cookie is being set, or to delete existing cookies. Please note that disabling strictly necessary cookies will impair the functionality of the 7kkk platform, and you may be unable to log in or complete transactions. Instructions for managing cookies are available in the help documentation for all major browsers including Chrome, Firefox, Safari, and Edge.

5. Data Retention & Storage

7kkk retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or operational obligations. The following general retention principles apply to the data we hold.

Active Account Data

While your 7kkk account remains active, we retain all personal data associated with it, including your identity information, transaction history, game records, and communication logs. This data is necessary to operate your account, process withdrawals, respond to support queries, and meet our responsible gaming obligations.

Closed or Inactive Account Data

Following the closure of your account — whether initiated by you or by 7kkk — we retain your personal data for a minimum period of five years. This retention period reflects financial record-keeping obligations and the need to preserve evidence in the event of a dispute, fraud investigation, or regulatory inquiry. After this period, your data will be securely deleted or irreversibly anonymised unless a longer retention period is required by law.

Payment and Transaction Records

Records of all financial transactions, including deposits and withdrawals processed via bKash, Nagad, Rocket, Upay, and bank transfers, are retained for a minimum of five years from the date of the transaction. This is consistent with standard financial record-keeping requirements and anti-money laundering compliance obligations.

Marketing Data

If you have opted out of marketing communications, we retain a record of your opt-out preference for as long as your account is active, and for a reasonable period thereafter, to ensure that we do not inadvertently contact you again.

6. Your Data Rights

As a user of the 7kkk platform, you have a number of rights in relation to the personal data we hold about you. We are committed to facilitating the exercise of these rights promptly and without undue delay. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise.

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed. We will respond to verified access requests within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update certain information directly through your account settings.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. We will action erasure requests unless we are required to retain the data by law, or where the data is necessary for the establishment, exercise, or defence of a legal claim.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, if you contest the accuracy of the data or object to our processing it on the basis of legitimate interests.
• Right to Data Portability: Where processing is carried out by automated means and is based on your consent or a contract, you have the right to receive your personal data in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent — such as marketing communications — you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

7. Data Security Measures

7kkk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. While no online platform can guarantee absolute security, we maintain industry-standard protections and continuously review our security posture.

Technical Safeguards

• 256-bit SSL/TLS encryption on all data transmitted between your browser and the 7kkk platform
• Passwords stored using strong one-way hashing algorithms — 7kkk staff cannot view your password
• Payment card data is not stored on 7kkk servers — card transactions are processed exclusively through PCI-DSS compliant payment gateways
• Regular vulnerability assessments and penetration testing of platform infrastructure
• Automated intrusion detection and real-time monitoring of suspicious access patterns
• Two-factor authentication (2FA) available for all registered accounts

Organisational Safeguards

• Strict role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular data protection training for all staff with access to user data
• A formal data breach response procedure, with notification protocols in place for material breaches
• Contractual data protection obligations imposed on all third-party service providers

Your Responsibilities

The security of your account also depends on the steps you take to protect your login credentials. 7kkk strongly recommends that you use a strong, unique password for your account, enable two-factor authentication, never share your login details with any third party, and log out of your account when using a shared or public device. If you suspect that your account has been compromised, contact our support team at [email protected] immediately.

8. Policy Updates & Contact

7kkk reviews this Privacy Policy regularly and updates it whenever our data practices change, or when required to reflect changes in applicable law. The effective date at the top of this page indicates when the current version came into force. Where we make material changes to this policy, we will notify registered users by email or by displaying a prominent notice on the platform prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 7kkk protects your personal data. Your continued use of the platform following the effective date of any updated version constitutes your acknowledgement of the revised policy.

How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about the way 7kkk handles your personal data, please contact our dedicated privacy support team. We take all privacy enquiries seriously and will respond promptly.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority or competent regulator in your jurisdiction.